Pipedrive vs Salesforce
A side-by-side look at 2 CRM & Sales tools for 2026 — the verdict, pricing, ratings, features, and what readers think.
pipedrive.com
Best for Small and mid-sized sales teams that want a simple, pipeline-first CRM
Pipeline-first sales CRM that tracks deals, automates follow-ups and keeps small sales teams focused on closing.
Visit Pipedrive
salesforce.com
Best for Mid-size and enterprise sales organizations that need deep customization
The world's #1 CRM platform for sales, service, and marketing.
Visit SalesforcePricing compared
Pipedrive
$14/seat/mo
Salesforce
$25/user/mo
Head to head
| Pipedrive | Salesforce | |
|---|---|---|
| Starting price | $14/seat/mo | $25/user/mo |
| Free tier | No | Yes |
| Free trial | 14-day free trial, no credit card required | Try for free on paid suites |
| Platforms | Web · iOS · Android · API | Web · iOS · Android |
| Founded | 2010 | — |
Pros & cons
Pipedrive
Pros
- Visual pipeline makes deal status obvious at a glance.
- Quick to set up compared with enterprise CRM suites.
- 500+ marketplace integrations cover most common sales stacks.
- Entry price of $14 per seat per month (annual billing) is low for a full CRM.
- 14-day free trial with full access and no credit card.
Cons
- No permanent free plan.
- Email sync, automations and forecasting need the Growth tier ($39) or higher.
- Lead scoring, enrichment and e-signatures sit on Premium ($59) and above.
- Add-ons are priced separately and can raise the total cost.
Salesforce
Pros
- Deepest customization and the largest partner ecosystem of any CRM listed here.
- Starter Suite at $25 per user per month brings sales, service and marketing tools to small teams.
- Core through Max tiers add built-in AI, Slack, Tableau and Agentforce capabilities.
- Mature enterprise security and admin controls on higher tiers.
- Free Suite tier shown on Salesforce's pricing page.
Cons
- Pricing climbs steeply: Core $195, Advanced $395 and Max $550 per user per month.
- Pro Suite is $100 per user per month and billed annually.
- Premier support and several add-ons are paid extras.
- Typically needs admin or partner help to configure well, so it is heavy for small teams.
Features compared
| Pipedrive | Salesforce | |
|---|---|---|
| Plans & pricing | ||
| Free tier | — | ✗ No |
| Free trial | — | ✓ Yes |
| Pricing model | — | Per seat / usage-based |
| Platforms & access | ||
| Web app | — | ✓ Yes |
| Mobile apps | — | ✓ Yes |
| Desktop app | — | ✗ No |
| Self-hosted option | — | ✗ No |
| Offline mode | — | ✗ No |
| Integrations & extensibility | ||
| Public API | — | ✓ Yes |
| Webhooks | — | ✓ Yes |
| Native integrations | — | 3,000+ via AppExchange |
| Automation (Zapier/Make) | — | ✓ Yes |
| Security & compliance | ||
| SSO / SAML | — | ✓ Yes |
| Two-factor auth | — | ✓ Yes |
| SOC 2 | — | ✓ Yes |
| GDPR compliant | — | ✓ Yes |
| Encryption at rest | — | ✓ Yes |
| Collaboration | ||
| Team workspaces | — | ✓ Yes |
| Real-time collaboration | — | ✓ Yes |
| Role-based permissions | — | ✓ Yes |
| Guest access | — | ✓ Yes |
| Support | ||
| Email support | — | ✓ Yes |
| Live chat support | — | ✓ Yes |
| Phone support | — | ✓ Yes |
| Knowledge base | — | ✓ Yes |