Workato vs Zapier
A side-by-side look at 2 AI & ML tools for 2026 — the verdict, pricing, ratings, features, and what readers think.
workato.com
Best for Mid-size and large IT teams that need governed integration and AI agents
Enterprise automation and iPaaS platform that connects apps, data and AI agents with governance built in.
Visit Workato
zapier.com
Best for Non-developer teams that want to connect many apps and automate workflows without writing code
Connect your apps and automate workflows.
Visit ZapierPricing compared
Workato
Quote-based; four editions (Standard to Workato ONE)
Zapier
$19.99/mo
Head to head
| Workato | Zapier | |
|---|---|---|
| Starting price | Quote-based; four editions (Standard to Workato ONE) | $19.99/mo |
| Free tier | No | Yes |
| Free trial | Free start offered; contact sales for plans | 14-day Professional trial, no credit card required |
| Platforms | Web · API | Web · API |
| Founded | — | 2011 |
| HQ | — | San Francisco, USA |
Pros & cons
Workato
Pros
- One platform covers integration, workflow orchestration, data pipelines and AI agents.
- Governance features include SAML SSO, role-based access control and encryption at rest and in transit.
- Pre-built MCP servers and an AI/MCP gateway are included from the Business MCP edition.
- Supports on-premise connectivity through on-premise agents.
- Regional logins listed for Europe, Singapore, Japan, Korea, Australia, Israel and the UK.
Cons
- No public per-seat or per-task price; costs need a sales conversation.
- Edition limits such as concurrency and workbots add planning overhead.
- Enterprise-oriented, so it is heavier than needed for small teams.
- Higher-tier AI features such as Agent Studio sit in the top edition.
Zapier
Pros
- Connects 9,000+ apps, so most tools in a business stack are covered.
- Free plan includes unlimited Zaps, Tables and Forms with 100 tasks per month.
- Failed actions, triggers, filters and formatter steps do not count as tasks.
- Team plan adds SAML SSO, shared Zaps and shared app connections for up to 25 users.
- Zapier MCP and AI steps let AI assistants and agents act inside connected apps.
Cons
- Costs scale with task volume, so busy workflows can get expensive.
- Free plan limits Zaps to two steps and 100 tasks a month.
- Hitting the limit pauses Zaps unless pay-per-task billing is enabled, at a higher per-task rate.
- Team and Enterprise trials require contacting sales.
- Prices shown are starting-from figures for the lowest task tier.