Cisco Webex vs GoToMeeting
A side-by-side look at 2 directory tools for 2026 — the verdict, pricing, ratings, features, and what readers think.
Head to head
| Cisco Webex | GoToMeeting | |
|---|---|---|
| Starting price | $14.5/user/month | — |
| Free tier | Yes | — |
| Free trial | 30 | — |
| Founded | 1984 | — |
| HQ | San Jose, CA | — |
| Team size | 10000+ | — |
Features compared
| Cisco Webex | GoToMeeting | |
|---|---|---|
| Plans & pricing | ||
| Free tier | ✓ Yes | — |
| Free trial | ✓ Yes | — |
| Pricing model | Free; Webex Meet $14.50/user/mo; Business $25/user/mo; Enterprise custom | — |
| Money-back guarantee | ✗ No | — |
| Platforms & access | ||
| Web app | ✓ Yes | — |
| Mobile apps | ✓ Yes | — |
| Desktop app | ✓ Yes | — |
| Self-hosted option | ✗ No | — |
| Offline mode | ✗ No | — |
| Integrations & extensibility | ||
| Public API | ✓ Yes | — |
| Webhooks | ✓ Yes | — |
| Native integrations | Microsoft 365, Google Workspace, Salesforce, ServiceNow, Slack, Cisco hardware | — |
| Automation (Zapier/Make) | ✓ Yes | — |
| Security & compliance | ||
| SSO / SAML | ✓ Yes | — |
| Two-factor auth | ✓ Yes | — |
| SOC 2 | ✓ Yes | — |
| GDPR compliant | ✓ Yes | — |
| Encryption at rest | ✓ Yes | — |
| Collaboration | ||
| Team workspaces | ✓ Yes | — |
| Real-time collaboration | ✓ Yes | — |
| Role-based permissions | ✓ Yes | — |
| Guest access | ✓ Yes | — |
| Support | ||
| Email support | ✓ Yes | — |
| Live chat support | ✓ Yes | — |
| Phone support | ✓ Yes | — |
| Knowledge base | ✓ Yes | — |
| SLA | 99.99% uptime SLA for enterprise plans with dedicated support | — |