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Chili Piper vs Close

A side-by-side look at 2 CRM & Sales tools for 2026 — the verdict, pricing, ratings, features, and what readers think.

C
chilipiper.com
4.6 (741 · G2)
Best for B2B revenue teams that need inbound lead routing and instant meeting booking tied to their CRM

Turn website traffic into pipeline: instant form-to-meeting booking, lead routing and AI agents that qualify and book buyers around the clock.

Visit Chili Piper
Close
close.com
4.7 (2,000 · G2 (as cited on Close's website, 2,000+ reviews))
Best for inside-sales and outbound teams that want calling, email and SMS in one CRM

Sales CRM with built-in calling, email, SMS and an AI agent, built for inside-sales teams that live on the phone.

Visit Close

Pricing compared

Chili Piper
$1,250/mo (billed yearly)
  • Free tier No
  • Free trial Demo only; no free plan
Close
$9/user/mo
  • Free tier No
  • Free trial 14-day free trial, no credit card required

Head to head

Chili Piper Close
Rating 4.6 (741 · G2) 4.7 (2,000 · G2 (as cited on Close's website, 2,000+ reviews))
Starting price $1,250/mo (billed yearly) $9/user/mo
Free tier No No
Free trial Demo only; no free plan 14-day free trial, no credit card required
Platforms Web · API Web · iOS · Android · API
Founded 2016 2013

Pros & cons

Chili Piper
Pros
  • Books meetings instantly from web forms, with routing to the right rep.
  • Deep native Salesforce and HubSpot integration.
  • SOC 2 Type 2, ISO 27001, GDPR and CCPA compliance.
  • Pricing is published, with a calculator.
Cons
  • High entry price: Growth starts at USD 15,000 per year.
  • Annual billing only, with no monthly option.
  • No free plan; standalone ChiliCal needs at least 200 seats.
Close
Pros
  • Calling, email and SMS live inside the CRM, so every touchpoint is logged automatically.
  • Power dialer and predictive dialer suit high-volume outbound teams.
  • Chloe AI agent can call, qualify and book meetings without leaving the CRM.
  • Built-in importers for HubSpot, Pipedrive and HighLevel ease migration.
  • 30-day money-back guarantee and a no-card 14-day trial lower the risk of trying it.
Cons
  • No permanent free plan.
  • Workflows, the power dialer and bulk email only start on the Growth plan ($99).
  • Calling and SMS are usage-based and AI runs on monthly credits, so the bill is less predictable than a flat seat price.
  • The entry-level Solo plan is capped at one user and 10,000 leads.