Chili Piper vs Close
A side-by-side look at 2 CRM & Sales tools for 2026 — the verdict, pricing, ratings, features, and what readers think.
C
chilipiper.com
Best for B2B revenue teams that need inbound lead routing and instant meeting booking tied to their CRM
Turn website traffic into pipeline: instant form-to-meeting booking, lead routing and AI agents that qualify and book buyers around the clock.
Visit Chili Piper
close.com
Best for inside-sales and outbound teams that want calling, email and SMS in one CRM
Sales CRM with built-in calling, email, SMS and an AI agent, built for inside-sales teams that live on the phone.
Visit ClosePricing compared
Chili Piper
$1,250/mo (billed yearly)
Close
$9/user/mo
Head to head
| Chili Piper | Close | |
|---|---|---|
| Rating | ||
| Starting price | $1,250/mo (billed yearly) | $9/user/mo |
| Free tier | No | No |
| Free trial | Demo only; no free plan | 14-day free trial, no credit card required |
| Platforms | Web · API | Web · iOS · Android · API |
| Founded | 2016 | 2013 |
Pros & cons
Chili Piper
Pros
- Books meetings instantly from web forms, with routing to the right rep.
- Deep native Salesforce and HubSpot integration.
- SOC 2 Type 2, ISO 27001, GDPR and CCPA compliance.
- Pricing is published, with a calculator.
Cons
- High entry price: Growth starts at USD 15,000 per year.
- Annual billing only, with no monthly option.
- No free plan; standalone ChiliCal needs at least 200 seats.
Close
Pros
- Calling, email and SMS live inside the CRM, so every touchpoint is logged automatically.
- Power dialer and predictive dialer suit high-volume outbound teams.
- Chloe AI agent can call, qualify and book meetings without leaving the CRM.
- Built-in importers for HubSpot, Pipedrive and HighLevel ease migration.
- 30-day money-back guarantee and a no-card 14-day trial lower the risk of trying it.
Cons
- No permanent free plan.
- Workflows, the power dialer and bulk email only start on the Growth plan ($99).
- Calling and SMS are usage-based and AI runs on monthly credits, so the bill is less predictable than a flat seat price.
- The entry-level Solo plan is capped at one user and 10,000 leads.