Bitrix24 vs Salesforce
A side-by-side look at 2 directory tools — the facts, the pricing, the features, and what readers think.
Head to head
| Bitrix24 | Salesforce | |
|---|---|---|
| Endorsements | 0 | 0 |
| Pricing | — | — |
| Free tier | — | — |
| Free trial | — | — |
| Platforms | — | Web · iOS · Android |
| Founded | — | — |
| Released | — | — |
| HQ | — | — |
| Team size | — | — |
Features compared
| Bitrix24 | Salesforce | |
|---|---|---|
| Plans & pricing | ||
| Free tier | — | ✗ No |
| Free trial | — | ✓ Yes |
| Pricing model | — | Per seat / usage-based |
| Platforms & access | ||
| Web app | — | ✓ Yes |
| Mobile apps | — | ✓ Yes |
| Desktop app | — | ✗ No |
| Self-hosted option | — | ✗ No |
| Offline mode | — | ✗ No |
| Integrations & extensibility | ||
| Public API | — | ✓ Yes |
| Webhooks | — | ✓ Yes |
| Native integrations | — | 3,000+ via AppExchange |
| Automation (Zapier/Make) | — | ✓ Yes |
| Security & compliance | ||
| SSO / SAML | — | ✓ Yes |
| Two-factor auth | — | ✓ Yes |
| SOC 2 | — | ✓ Yes |
| GDPR compliant | — | ✓ Yes |
| Encryption at rest | — | ✓ Yes |
| Collaboration | ||
| Team workspaces | — | ✓ Yes |
| Real-time collaboration | — | ✓ Yes |
| Role-based permissions | — | ✓ Yes |
| Guest access | — | ✓ Yes |
| Support | ||
| Email support | — | ✓ Yes |
| Live chat support | — | ✓ Yes |
| Phone support | — | ✓ Yes |
| Knowledge base | — | ✓ Yes |